Bangkok Smile Dental Clinic — Nana Branch (MALO)
According to our open methodology, this clinic scored 68.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 11 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#768.8/100
- Best for Expats#669.8/100
- Best for Dental Implants#964.2/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#770.7/100
- Best English-speaking Clinics#572.2/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Own site (bangkoksmiledental.com, covers this Nana/MALO branch) has no mention of sedation or anaesthesia options.
Summary
Bangkok Smile (Malee) Dental Clinic is a multi-branch dental group with eight Bangkok locations (including Sukhumvit Soi 5/Nana, Asok, Silom, Phra Khanong, Ari, Bang-Na, Ramkhamhaeng and One Bangkok) plus clinics in Phuket. It lists around 53 team members with names, photos and specialties, publishes a THB price list, and promotes implantology including MALO All-on-4 in partnership with Dr. Paulo Malo and Nobel Biocare. Marketing is oriented toward international patients from Australia, New Zealand and Europe, with USD/AUD price conversions and a free online consultation option.
The website brands itself 'Bangkok Smile Dental Clinic' / 'Bangkok Smile Dental Group'; 'Malee' appears in the registered clinic name. Branch names are listed on the site but street addresses were not found on the pages fetched. gurulist.net reports 4.8 with 723 ratings (Google indicated as source, 2 sources aggregated); Dental Departures shows its own 4.64 rating for the Sukhumvit 21 (Asoke) branch with hours Mon-Sun 10:00-18:00. Homepage promotional prices shown in USD/AUD with expiry Dec 31, 2026.
Strengths
- Information Transparency: 18 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed About 53 team members listed with names, photos and specialties (e.g. Dr. Sunisa Ratanaworabhan, implants; Dr. Utumporn Rangsisiripaiboon, prosthodontics) [s3] | 3/3 |
| ✓ | Dentist specializations listed [s3] | 2/2 |
| ✓ | Real clinic photos Real clinic photographs displayed on homepage [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone and email published; branch street addresses not shown on pages fetched [s1] [s4] | 2/2 |
| ✓ | English website version English, Thai, Chinese, Japanese versions [s1] | 2/2 |
| ? | Address and map published 8 Bangkok branches named but street addresses/maps not found on homepage or about page fetched; may exist on individual branch pages | 0/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Comprehensive THB price list; site notes prices are estimates that vary by treatment plan [s2] | 3/3 |
| ✓ | Cleaning price listed THB 1,500-1,800 (no heavy calculus); THB 2,000-2,200 (heavy calculus) [s2] | 2/2 |
| ✓ | Filling price listed THB 1,200-1,400 per tooth (1-surface composite) [s2] | 2/2 |
| ✓ | Crown price listed THB 12,000-13,000 (porcelain fused to metal); THB 18,000-20,000 (digital zirconia) [s2] | 2/2 |
| ✓ | Implant price listed Single tooth implant from THB 55,000 [s2] | 2/2 |
| ✗ | Consultation price listed Not found on the published price page; homepage offers 'Free Online Consult' [s2] [s1] | 0/2 |
| ✗ | X-ray / imaging price listed Not found on the published price page [s2] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [bangkok-smile-malee-dental-clinic-refresh] | 6/6 |
| ✓ | Google review volume [bangkok-smile-malee-dental-clinic-refresh] | 3/3 |
| ✓ | Review recency [bangkok-smile-malee-dental-clinic-refresh] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints No complaints found in sources reviewed; absence not conclusively verified | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s8] | 1/1 |
| ? | TripAdvisor presence TripAdvisor Bangkok forum threads discuss the clinic; dedicated listing not verified | 0/0.5 |
| ✓ | Other review platforms Bookimed, Dental Departures, DentaVacation, gurulist, clinicsoncall, IntClinics [s5] [s6] [s7] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray Not explicitly verified on pages fetched | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implants and MALO All-on-4; partnership with Dr. Paulo Malo and Nobel Biocare [s1] [s2] | 2/2 |
| ✓ | Orthodontics Invisalign [s1] | 2/2 |
| ✓ | Oral surgery Dental surgery service; oral surgeons on team [s1] [s3] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Targets patients from Australia, New Zealand and Europe; USD/AUD pricing; traveler-oriented services [s1] [s6] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available LINE contact option on website; specific ID not published on fetched pages [s1] | 2/2 |
| ? | Response speed One TripAdvisor forum reviewer called the clinic the most responsive by email turnaround (s9); anecdotal, not systematically verified | 0/1.5 |
| ✓ | English spoken English-language site aimed at Australian/NZ/European patients; English-language reviews report smooth communication [s1] [s6] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible 'Free Online Consult' and quick appointment options [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] [s2] | 1/1 |
| ✓ | Convenient opening hours Asoke branch open Mon-Sun 10:00-18:00 per Dental Departures; gurulist shows Nana branch open Fri until 20:00 [s6] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bangkok", "English speaking dentist Bangkok", "dental implants Bangkok", "emergency dentist Bangkok", "Bangkok dental clinic for expats".
| ✓ | Mentioned for: best dentist Bangkok [s10] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Bangkok [s11] | 1/1 |
| ✗ | Mentioned for: dental implants Bangkok [s12] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bangkok [s13] | 0/1 |
| ✓ | Mentioned for: Bangkok dental clinic for expats [s14] | 1/1 |
| ? | Structured data on website Markdown conversion did not expose raw HTML head; schema.org presence unknowable | 0/1.5 |
| ✓ | Google indexing quality Own testimonials page ranked first for brand+reviews query [s7] | 2/2 |
| ✓ | Dedicated service pages Dedicated pages for treatments, prices, veneers, All-on-4, etc. [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not published on the clinic’s website — red flag applied [bangkok-smile-malee-dental-clinic-lic] [s1]
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Sunisa Ratanaworabhan (Dr. Sun) [s3] | Esthetic dentist, All-on-4 specialist, Implant Specialist, Prosthodontist | not verified |
| Dr. Utumporn Rangsisiripaiboon [s3] | Esthetic dentist, All-on-4 specialist, Implant Specialist, Prosthodontist | not verified |
| Dr. Nateetorn Plukwatchalakul [s3] | Esthetic dentist, Prosthodontist | not verified |
| Dr. Chisanu Lertthawinchira [s3] | Esthetic dentist, Implant Specialist, Prosthodontist, Orthodontist | not verified |
| Dr. Nutthakrij Butrangamdee [s3] | Esthetic dentist, All-on-4 specialist, Implant Specialist, Prosthodontist | not verified |
| Dr. Wanjira Chutimanutskul [s3] | Orthodontist | not verified |
| Dr. Neeranart Thirasupa [s3] | Orthodontist | not verified |
| Dr. Kanokporn Iramaneerat [s3] | Orthodontist | not verified |
| Dr. Phanita Rojanasakul [s3] | Esthetic dentist, Prosthodontist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Address and map published
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.bangkoksmiledental.com |
|---|---|
| Phone | +66 2 105 4288 |
| https://www.facebook.com/BangkokSmileDental/ | |
| Google Maps | Map listing |
| Address | MedAsia Healthcare Complex, 14 Sukhumvit Rd, Khlong Toei Nuea, Watthana, Bangkok 10110 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.bangkoksmiledental.com/ | Own site reviewed; no establishment/business license number (ใบอนุญาตประกอบกิจการสถานพยาบาล) is displayed on the homepage or elsewhere in the fetched content. | 2026-08-25 |
| s2 | https://www.bangkoksmiledental.com/prices.php | Published THB price list: cleaning, filling, crown, implant prices; consultation/x-ray prices absent | 2026-07-03 |
| s3 | https://www.bangkoksmiledental.com/doctors | ~53 dentists listed with names, photos and specialties | 2026-07-03 |
| s4 | https://www.bangkoksmiledental.com/bsdc-about.php | Branch list (8 Bangkok + Phuket), contact details; no street addresses or hours published on this page | 2026-07-03 |
| s5 | https://gurulist.net/en/bangkok/dental-clinics/bangkok-smile-dental… | Aggregator rating 4.8 with 723 ratings (Google indicated as source); phone; 2025-dated positive reviews | 2026-07-03 |
| s6 | https://www.dentaldepartures.com/dentist/bangkok-smile-dr-paulo-mal… | Dental Departures profile: 4.64 platform rating, Asoke location near BTS, hours Mon-Sun 10:00-18:00, USD price ranges | 2026-07-03 |
| s7 | search:Bangkok Smile Malee Dental Clinic reviews google rating | Reputation search: own site ranked first; presence on Bookimed, DentaVacation, clinicsoncall, IntClinics, Facebook; positive review sentiment | 2026-07-03 |
| s8 | https://www.facebook.com/BangkokSmileDental/ | Official Facebook page (found via search) | 2026-07-03 |
| s9 | search:tripadvisor.com Bangkok Smile Dental listing review | TripAdvisor forum discussions: positive patient reports, praise for email responsiveness; no dedicated listing found | 2026-07-03 |
| s10 | search:best dentist Bangkok | AI/search visibility check: appears in top results | 2026-07-03 |
| s11 | search:English speaking dentist Bangkok | AI/search visibility check: appears in top results | 2026-07-03 |
| s12 | search:dental implants Bangkok | AI/search visibility check: absent from top results | 2026-07-03 |
| s13 | search:emergency dentist Bangkok | AI/search visibility check: absent from top results | 2026-07-03 |
| s14 | search:Bangkok dental clinic for expats | AI/search visibility check: appears in top results | 2026-07-03 |
| bangkok-smile-malee-dental-clinic-refresh | https://www.google.com/maps/place/Bangkok+Smile+MALO+Dental+Clinic+… | most recent visible review ~2 months before check (~Jun 2026) | 2026-08-25 |
| bangkok-smile-malee-dental-clinic-lic | https://hosp.hss.moph.go.th/ | searched: บางกอกสไมล์ / มาลีเดนทัล / มาโล — each returned 'ไม่พบข้อมูล' (no data found) | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | License verification 2026-08-25: searched the MOPH private healthcare facility registry with 3 name variants (Bangkok Smile / Malee Dental / Malo) — no match for any; the clinic's own website also publishes no license number. clinicLicense marked verified-false per methodology v1.3.0. |
| 2026-08-25 | Re-verification 2026-08-25: Google Maps lists this location as 'Bangkok Smile MALO Dental Clinic' / 'Bangkok Smile Dental Clinic, Nana Branch' rather than 'Malee' — phone matches the stored number exactly, confirming it is the same clinic (likely a transliteration correction). Captured previously-unset address, Google rating 4.8 (760 reviews, up from 723), Maps URL and geo. |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-03 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
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